In December 2013, I bought a pair of glasses from Laurier Optical from Rideau Centre. The frames were on-sale with yellow tag whic
more...In December 2013, I bought a pair of glasses from Laurier Optical from Rideau Centre. The frames were on-sale with yellow tag which is about 30% of the frames in store. It cost me over about 100$ for the frames and the basic reading lenses with no extra treatment.
During the next 2 months I used the glasses sporadically and I noticed that one of the joints became softer and softer until I could bend it with my finger. I was very disappointed with the craftsmanship of these glasses.
I went to the store and I was approached by a young employee to whom I explained the situation. He suggested that I might have been punched in the face.
That was quite astonishing and left me speechless. His body language was in tone with his words.
He also picked a frame from display and crushed quite violently in his hands to show me what he meant. I pity the customer that will end up by buying that frame.
He also pointed out that there was no warranty on the frames. I explained that that must have been a
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